24/7 multichannel virtual reception services
The perfect solution for Airbnb and Booking.com hosts
Our team of experienced receptionists are ready to serve your guests.
Get a quote for your virtual reception.
We handle all Communications
Our team will handle all booking requests and alterations, guest communications, inquiries, and more. All inquiries are answered normally in less than an hour through email, phone, or directly on the channel. We will manage your Airbnb, Booking.com, Homeaway, or other online listings 24/07 and will offer a dedicated phone number for your guests.
Pre booking
inquiries
From the moment you receive an inquiry, our 24/07 Virtual Reception Team is there to take care of your future guests, providing quick and professional responses to improve your conversion rates, prevent unnecessary order cancellations and make your guest’s stay better.
Multi-Calendar
Management
Our Virtual Reception Team will manage your bookings based on your guidelines and policies and increase your property’s booking rates through fast responses and professional service.
Review Monitoring
Increase your revenue per unit and your price per booking by getting better reviews from your guests.
Guest Concierge
Services
Your Airbnb Virtual Assistants will improve your guests’ stay by providing various recommendations and useful info based on your protocols, preferences, and preferred suppliers.
Stay in Control
Never lose control over the communication with your guests and maintain access to all your accounts while you can “jump in” to a conversation as much or little as you like.
Estimated service milestones
Day 1
Initial meeting to understand customer’s needs, evaluate the service complexity/volumes, and gather information about existing support protocols.
Day 2
Following our analysis, receive our quote for the service and sign our service agreement.
Day 7
Complete revision and optimization of the service systems/protocols and initiate a training program.
Day 10
Complete training program and launch the improved service.
Day 30
Evaluation of the service and necessary adjustments.
We work on the tools you already use
100% Guaranteed Service
7 days free trial ! We deliver the best customer service experience in the world and we stand behind that 100 %. Go ahead and try it FREE for 7 days, if you aren’t happy, you pay nothing.
Talk to Us
- Email Enquires:
- info@aidey.net
- Tel Aviv: +972-77-223-6660
- New York: +1-845-793-8545