Your professional partner for e-commerce support
Omnichannel and multilingual
Win repeating customers.
OMNICHANNEL &
MULTILINGUAL SUPPORT
We know that your customer support needs may be diverse and complex, no worries, we got you covered. We can support your own selling platform no matter what CMS you are using. Magento, WooCommerce, BigCommerce, Shopify, Prestashop, and more, we support them all. Marketplaces? Sure… Amazon, eBay, Walmart, NewEgg, Sears, CDiscount, Rakuten, Allegro, and more… What about Facebook & Twitter? That’s a no-brainer.
Outsource is
the way to go
When running a 24/365 business, you need a 24/365 support. Keeping your support in-house will be the wrong way to go. It’s costly, time-consuming, and tedious for many business owners. Let the professionals do the work for you, and guess what? It might turn out even cheaper.
aidey is your
partner
Aidey offers a complete solution for e-commerce companies that include: system design & configuration, management, recruitment, training, and QA with no setup cost. We are especially experienced in e-commerce payment support and skilled in working with merchants and payment systems to smoothly handle all payments, refunds, and reimbursements per your policies.
Customer Support as a
Key Success Factor
To succeed in the current industry environment, an online business needs to be able to distinguish itself from others in a way that will create a sustainable competitive edge. One of the key success factors in gaining a loyal customer audience is superb customer service. That means a 24/365 support that provides your customers with fast and professional service.
The world is
your marketplace
With the current E-commerce competition constantly increasing, it is essential for online businesses to develop new revenue sources. One of the biggest challenges of global e-commerce is providing 24/365 multilingual support. Our company founder recently sold a global e-commerce business with annual revenue of $3.5 million across 8 different selling platforms in 4 different languages. Therefore, you can trust that we completely understand your needs.
International
Corporation Support Level
By outsourcing your support to Aidey, you immediately obtain customer service capabilities at a similar level to international corporations. Aidey will facilitate global expansion and enable your business to gain new and significant revenue sources that were out of reach until then. By outsourcing your support to Aidey, you make your first step to becoming an international e-commerce business.
Avoid suspensions
from marketplaces
Online businesses that derive a large portion of their sales from marketplaces such as Amazon and eBay need to maintain a reliable and sustainable service. These marketplaces measure customer satisfaction from your service in various matrices and have very little tolerance for poor or slow service.
we work on the tools you already Use
Talk to Us
- Email Enquires:
- info@aidey.net
- Tel Aviv: +972-77-223-6660
- New York: +1-845-793-8545