Z Demo - aidey

24/7 phone, chat, and email support

Tailored for your needs

Scale up effectively with outstanding and cost-effective customer support solutions.
Set up your remote team in few days.

Any solution, any industry, Anywhere

Organizations of all kinds use Aidey

why Aidey?

Management

Aidey’s management is based in Tel Aviv and has profound understanding of the local and global start-up eco-system as well as vast operational experience to support your company’s growth.

Experience

Aidey possess more than seven years of experience in providing premium customer support for start-ups, e-commerce and SaaS companies around the globe from various industries and sizes.

Tailor Made Solutions

Aidey will assess your customer service volumes, protocols and complexity in order to set-up a team with appropriate experience, knowledge and skills for your service requirements.

24/7/365 SUPPORT

Aidey provides 24/7/365 scalable customer support from the Philippines in any required time-zone, shared and dedicated teams and with native English-speaking support representatives.

FREE ONBOARDING

Recruitment, training, system configuration and process management are all free of charge so our clients only start to pay when the system is up and running to their full satisfaction.

We Truly Care

Outsourcing is not an easy decision. Therefore, we will do our very best to prove to you that you made the right decision by showing that we care about your customers as much as you do.

We work on the tools you already Use

experience Matters

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Years of Experience

Helping companies scale up their support teams and capabilities

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Support & Success Agents

The most talented specialists the world has to offer

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Resolved Tickets

Software bugs, installation problems, payments issues, guests’ inquiries and more.

estimated service Milestones

Day 1

Initial meeting to understand the customer’s needs and evaluate the service requirements.

Day 4

Following our analysis, receive our quote for the service and sign our service agreement.

Day 18

Complete the recruitment of first agent/s and initiate the training program.

Day 30

Complete the training program and launch the improved service.

Day 60

Evaluation of the service and necessary adjustments.

trusted by brands Worldwide

Donna Livay
Co-founder of Loginn

From the onboarding stage to day to day management, the communication with Aidey has been smooth and joyful. Aidey is probably the best supplier in the industry and I would highly recommend its services for hosts that wish to provide 24/07 guest communication.

Shlomit Kugler
CEO of MyCheck

Aidey managed to cut the cost of our customer service significantly while providing high quality & consistent level of support. The setup was fast and efficient and the team was quick to adapt to our product. The feedback from our clients is excellent.

Danny Bluestone
CEO of Cyber-Duck

Since we started using Aidey services for our back-office operations, we see great enhancement in productivity, scalability and accuracy. The engagement with Aidey is very successful and we are increasingly seeking to expand the scope of cooperation.

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